Home  ·   Site Map  ·  Contact Us · WA Govt  ·
Dept of Health   · Compliments & Complaints
 
Search
Text Size:
About Us   Patients & Visitors   Services   For GPs   Education & Research   Library   Publications   Jobs   News & Events   Links  
Emergencies
Transport
Hospital Map
Your Hospital Stay
Private Patients Incentive Program
Visiting Times
Facilities
Health Topics
Compliments & Complaints
Customer Services Charter
Freedom of Information
Mutual Respect
Services @ FHHS
Feedback

Customer Services Charter

Public Patients Charter

Fremantle Hospital & Health Service is committed to respecting the rights of patients under the Western Australian Public Patients’ Charter. [pdf]

As a public patient you are entitled to:

  • Free public hospital services
  • Treatment in order of need
  • To be treated with respect and dignity
  • Access to services throughout the State
  • Explanation of treatment and consent before being treated
  • A second medical opinion
  • Advice on care when you leave hospital
  • Confidentiality and access to your medical records
  • Consent before being involved in training or research
  • A simple procedure for making complaints

 

 

Page last updated / reviewed: 23 June, 2008
Page Owner: Library & Web Services

 
Our Six Strategic Directions - Healthy WorkforceHealthy HospitalsHealthy PartnershipsHealthy CommunitiesHealthy ResourcesHealthy LeadershipFeedback
© All Rights Reserved 2007. South Metropolitan Area Health Service, Western Australia.   Disclaimer