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Your Hospital Stay 

photo of Patient in Children's ward at Fremantle Hospital

Fremantle Hospital

 

Kaleeya Hospital

Admission      Bed Allocation    Confidentiality   Consent    Customer Relations    Discharge Planning    Illness & Treatment Admission   Bed Allocation    Confidentiality      Consent    Customer Relations       Discharge Planning    Illness & Treatment

Admission

Most patients should report to the Main Entrance of the Hospital in B Block, off Alma Street (near South Terrace).

Emergency patients should report immediately through the South Terrace entrance of B Block.

A staff member will record all necessary details for your admission and each patient is then escorted to the ward. Ward staff will then explain details of the ward layout and services. To enable personalised care, a doctor will record details of your medical history and complete a physical examination. A nurse will make a nursing assessment

Admission

Most patients should report to the Front Reception off Wolsely St. There is a drop off point outside the main entrance and parking at the rear of the hospital.

Emergency patients should report to Alma St Campus of Fremantle Hospital.

A staff member will record all necessary details for your admission and each patient is then escorted to the ward. Ward staff will then explain details of the ward layout and services. To enable personalised care, a doctor will record details of your medical history and complete a physical examination. A nurse will make a nursing assessment.

Bed Allocation

Beds are allocated according to the medical needs of patients. Whilst every effort is made to satisfy requests, we cannot guarantee a single room for private patients.

Bed Allocation

Beds are allocated according to the medical needs of patients. Whilst every effort is made to satisfy requests, we cannot guarantee a single room for private patients.

Patients admitted to Kaleeya are screened against admission criteria at the Fremantle Hospital Pre-admission Clinic.

Confidentiality

Your treatment is detailed on your medical record and is kept in strictest confidence. Access is carefully restricted and controlled. Note: Fremantle Hospital is a major teaching hospital. As such, access may be granted to medical data for teaching and research. Permission for this must be obtained and is granted by the Hospital's Ethics Committee. Individual confidentiality is maintained. Your record remains the property of the Hospital.

Confidentiality

Your treatment is detailed on your medical record and is kept in strictest confidence. Access is carefully restricted and controlled. Note: Fremantle Hospital is a major teaching hospital. As such, access may be granted to medical data for teaching and research. Permission for this must be obtained and is granted by the Hospital’s Ethics Committee. Individual confidentiality is maintained. Your record remains the property of the Hospital.

Consent

By coming into Hospital you have shown general agreement to receiving treatment for your condition. Operations, anaesthetics and certain procedures require your specific consent in writing. Before you sign the consent form, the nature of the procedure will be explained to you. It is important that you understand what is involved. If you do not, please ask for a further explanation.

Consent

By coming into Hospital you have shown general agreement to receiving treatment for your condition. Operations, anaesthetics and certain procedures require your specific consent in writing. Before you sign the consent form, the nature of the procedure will be explained to you. It is important that you understand what is involved. If you do not, please ask for a further explanation.

Customer Relations

Please discuss any problems concerning your treatment and care with your doctor or nurse. You may contact the Manager, Customer Relations on (08) 9431 2787, P.O. Box 480 Fremantle WA 6959, or if you are not satisfied with some aspect of your stay in our Hospital. We prefer to receive feedback so that the cause of any difficulty is addressed as quickly as possible, resulting in an improved quality of care.

Customer Relations

Please discuss any problems concerning your treatment and care with your doctor or nurse. You may contact the Manager, Customer Relations on (08) 94312787, P.O. Box 480 Fremantle WA 6959, or if you are not satisfied with some aspect of your stay in our Hospital. We prefer to receive feedback so that the cause of any difficulty is addressed as quickly as possible, resulting in an improved quality of care.

Feedback cards available by the bedside at Kaleeya Hospital.

Discharge Planning

Planning your discharge to return to the comfort of your own home should commence soon after your admission. Your medical and nursing staff will advise you of the expected date of your discharge from Hospital. We ask for your cooperation in vacating your bed by 10am to allow appropriate admission for an incoming patient.
Private transport should be arranged well in advance of your discharge date. In the event that your transport is unavailable until after 10am, you will be transferred to the Transit Lounge located on the ground floor of F Block
When your medical team has confirmed your discharge, the doctor and nurse will arrange for any equipment, medications, appointments and after care required.
A discharge letter concerning your condition and treatment will be forwarded to your family doctor following your discharge.
Please remember to collect any valuables or private X-rays prior to your discharge.

Discharge Planning

Planning your discharge to return to the comfort of your own home should commence soon after your admission. Your medical and nursing staff will advise you of the expected date of your discharge from Hospital. We ask for your cooperation in vacating your bed by 10am to allow appropriate admission for an incoming patient.
Private transport should be arranged well in advance of your discharge date. In the event that your transport is unavailable until after 10am you may be asked to wait in the reception area downstairs.

When your medical team has confirmed your discharge, the doctor and nurse will arrange for any equipment, medications, appointments and after care required. A discharge letter concerning your condition and treatment will be forwarded to your family doctor following your discharge. Please remember to collect any valuables or private X-rays prior to your discharge.

A Visiting Midwifery Service (VMS) is available to mothers for a limited period of time. This service can be arranged while you are in hospital.

Illness & Treatment

You are entitled to have an explanation of your illness, the proposed treatment, the alternatives and the likely outcome. The Hospital encourages you to discuss with your doctor any treatment, examination, drugs, or procedure. Do not hesitate to ask, even if it means asking the same question several times until you understand clearly. Many patients find it useful to write their concerns down so that they don't forget to ask their doctors. for your general health and well-being it is important that you understand your treatment so you can help the healthcare team to help you. It is advisable to discuss with your doctors any problems which you feel may be affecting your health or medical condition.

Illness & Treatment

You are entitled to have an explanation of your illness, the proposed treatment, the alternatives and the likely outcome. The Hospital encourages you to discuss with your doctor any treatment, examination, drugs, or procedure. Do not hesitate to ask, even if it means asking the same question several times until you understand clearly. Many patients find it useful to write their concerns down so that they don’t forget to ask their doctors. For your general health and well-being it is important that you understand your treatment so you can help the healthcare team to help you. It is advisable to discuss with your doctors any problems which you feel may be affecting your health or medical condition.

Page last updated / reviewed: 31 July, 2012
Page Owner: Library & Web Services

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