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Compliments, Complaints and Feedback

Concerns, complaints and compliments can be lodged by phone, in person or in writing with the Customer Relations Coordinator or Customer Relations Officer.

• Phone Number: +61 8 9431 2787
• Fax Number: +61 8 9431 2216
• Physical Location: Level 4, F Block, Alma Street, Fremantle, Western Australia
• Postal Address: PO Box 480, Fremantle, WA 6959

We prefer to receive feedback so that the cause of any difficulty is addressed as quickly as possible, resulting in an improved quality of care.

• How to make a complaint at Fremantle Hospital
• How to make a complaint Office of Safety and Quality in Health Care WA Health
• WA complaint management policy Whole of government complaints management policy Department of the Premier and Cabinet, Western Australia

WA Department of Health

• Compliments and Complaints Information
• Western Australian Health complaint management policy (pdf)
• Compliments online form

Health and Disability Services Complaints Office

The Health and Disability Services Complaints Office (HaDSCO) is an independent statutory authority working to improve the delivery of health and disability services provided within the State of Western Australia.

• Making a complaint
• Forms
• Online complaint form

Feedback

Use the following links to email the appropriate department:

Page last updated / reviewed: 31 July, 2012
Page Owner: Library & Web Services